Black Friday
At Duck Apparel, we understand that Black Friday shopping can be an exciting yet overwhelming experience. To ensure a smooth and enjoyable shopping experience during this busy time, we have established the following Black Friday Exchange Policy.
Exchanges
We are pleased to offer exchanges on items purchased during the Black Friday sale. If you wish to exchange an item, please note that a shipping and courier fee will apply. This fee covers the cost of sending the new item to you. To initiate an exchange, please refer to our standard return process outlined in our Returns Policy.
At Duck Apparel, we understand that Black Friday shopping can be an exciting yet overwhelming experience. To ensure a smooth and enjoyable shopping experience during this busy time, we have established the following Black Friday Exchange Policy.
Exchanges
We are pleased to offer exchanges on items purchased during the Black Friday sale. If you wish to exchange an item, please note that a shipping and administrative fee will apply. This fee covers the cost of sending the new item to you. To initiate an exchange, please refer to our standard return process outlined in our Returns Policy.
We cannot guarantee that we will have all variants available if you wish to exchange an item. If an item you wish to exchange for is no longer in stock, we will provide you with the value of your purchase in store credit in the form of a discount code, or gift card.
No Refunds
During the Black Friday sale, we will not be offering refunds unless the item received is damaged or if the wrong product was sent. We encourage you to carefully review your selections before completing your purchase to ensure satisfaction with your order.
Return Process
For detailed information on how to return an item, please consult our Returns Policy. This policy provides comprehensive guidelines on the steps to take for exchanges and the necessary conditions for items being returned.
We appreciate your understanding and cooperation as we strive to provide the best possible service during the Black Friday shopping season. Should you have any questions or require further assistance, please do not hesitate to reach out to our customer service team.
Sale Items
Sale items that are further discounted through daily deals, flash sales, or similar promotions are final sale and not eligible for exchanges or refunds unless the item is faulty. This policy ensures fair and transparent pricing during promotional periods.
No Refunds
During the Black Friday sale, we will not be offering refunds unless the item received is damaged or if the wrong product was sent. We encourage you to carefully review your selections before completing your purchase to ensure satisfaction with your order.
Return Process
For detailed information on how to return an item, please consult our Returns Policy. This policy provides comprehensive guidelines on the steps to take for exchanges and the necessary conditions for items being returned.
We appreciate your understanding and cooperation as we strive to provide the best possible service during the Black Friday shopping season. Should you have any questions or require further assistance, please do not hesitate to reach out to our customer service team.
Discount stacking
Only one (1) discount can apply to orders. During Black Friday, items are automatically discounted and therefore further discount codes will not be applicable to orders until the Black Friday sale ends.
